1. Try Snov.io for the first time and open up a new world
1. Limitations of traditional customer search methods
Before using Snov.io, May, like most of her foreign trade colleagues, had traditional and single methods of customer development, relying on exhibitions and Alibaba to expand her customer base.
She also tried to find clients through LinkedIn, but couldn’t find their email addresses. Even if she finally found their email addresses, contacting them one by one was inefficient and had extremely limited coverage.
May also told us: “At the beginning, I had no idea about sending mass emails.”
2. The change in thinking brought by Snov.io
After using Snov.io, May’s customer development work has undergone a revolutionary change.
May first uses the most core function – searching in the Snov.io database by entering keywords.This function helped her find many customers. Through the database, May could find out the specific contact name, position and email address of the client company. In addition, May also uses Snov.io in combination with customs data and crawlers, which allows her to accumulate a lot of customer resources in a very short period of time.
In addition to finding new customers, May also imports previously dormant customer resources into Snov.io. Then, she uses email marketing automation to send mass emails, which allows her to deliver product information, cooperation intentions, etc. to a large number of potential customers in a short period of time, greatly improving work efficiency and customer coverage. Moreover, each email is sent automatically without manual operation.
3. Advantages of customer development data visualization
May also mentioned that “there are some data that can be seen” – after Snov.io sends a mass email, May can also see the data feedback of the email. This is what the traditional customer development method lacks. Through email marketing data, she can intuitively understand the is your business ready for 5g? email delivery status, customer response rate, open rate and other information.
These data became an important basis for her to adjust her customer development strategy, allowing her to optimize based on actual results rather than working blindly, greatly improving the accuracy and success rate of customer development.
2. Use Snov.io to get more orders
1. Singaporean customers: first taste of success
Before 2022, May’s company mainly relied on traditional exhibitions and Alibaba platforms to find customers, but the results were not ideal. After being recommended remember to be considerate of your internal employees by her peers to use Snov.io, she felt like she had discovered a new world.
May, who had just started using Snov.io, downloaded customer information directly from the tool and sent emails to customers. Surprisingly, the response came quickly and May successfully won the sample order. Although she did not place a fixed order later due to the matching of products and prices, the initial success gave May great confidence and made her see the potential of Snov.io.
2. Australian customers: long-term, stable, and huge orders
On July 2, 2022, May activated a long-dormant Australian project client through Snov.io. After sending multiple group emails, the client finally gave her the first reply on this day.
In the following months, May knew that sault data the client was in the stage of selecting suppliers , so she actively communicated with the client. Here I also asked May, how can you make the client trust that you are professional?
May replied: She can respond quickly to various needs raised by customers. In this process, May not only replied to emails in a timely manner, but also answered various modification suggestions and questions raised by customers with professional knowledge, and rarely made mistakes. In order to meet the customer’s strict requirements for the product, May made more than a dozen samples for the customer. At the same time, she also used her social skills to establish a good communication atmosphere with customers, allowing customers to feel her enthusiasm and sincerity.
3. Korean customers: Directly place orders due to trust
In 2019, May met a Panamanian client at an exhibition. Over the years, May has been sending emails to the client through Snov.io to keep in touch with him. Although the Panamanian client did not make a deal with May, May’s persistence and professionalism left a deep impression on the client.
May also told us that there is a set of processes for developing emails for products that have been sent or not, new product launches, etc. By using Snov.io’s email marketing, the tool can automatically send emails to customers, freeing May’s hands and focusing more on creating high-quality content.
Below is an example of a mailgroup that May built through Snov.io based on different recipient behaviors. Every email marketing campaign will have data feedback to tell you how effective each campaign is. You need to have a strategy to develop customers, rather than blindly selling products to a group of people.
When the Panamanian customer
learned that a Korean customer had related needs, he directly forwarded May’s development letter to the Korean customer. Because the Panamanian customer trusted May and had visited the factory before, the Korean customer placed the order directly without placing a sample order, which led to a successful transaction.
Now May still maintains a good interaction with customers in Panama, and wants to focus on promoting their products in the Latin American market. Here we will find that developing customers is not a one-time thing, and you need to let customers continue to feel your professionalism, accumulating bit by bit.
4. American brands: new opportunities for cooperation
Recently, May successfully contacted an American brand through the email search function of Snov.io. In the continuous email communication, May introduced the company’s product advantages and features to the other party in detail. The American brand showed great interest in May’s products, took the initiative to reply to the email, and wanted to negotiate with May about the agency of a certain style. At present, the two parties are in a close communication stage and are expected to reach a new cooperation.
3. Mutual help and sharing, confidence transmission
May’s success is not accidental. She believes that timely responses, professionalism and good social skills are the keys to winning clients.
For those who have just started using Snov.io and have no idea how to use it, she suggested that they should spend more time learning and mastering the skills of using the functions. At the same time, she also mentioned that the Snov.io fan group was very helpful to her, where she could share experiences.