VoIP and Unified Communications
We made a breakthrough in call center automation solutions. As a result, we established a single-window communication system where the […]
We made a breakthrough in call center automation solutions. As a result, we established a single-window communication system where the […]
2016 was an exciting year for Velvetech. Looking back at 2016, we’ve put together some facts and numbers to share
xhibition opened its doors this year to more than 42 000 healthcare IT specialists . Clinicians, and executives. For five
Dostaevsky is a federal-level service that began operating in St. Petersburg more than 10 years ago, specializing in the delivery
For the convenience of those clients who still prefer voice communication, in addition to the telephone, the Dostaevsky service has
The Dostaevsky service support managers use various LiveTex tools that help them effectively manage the process of communication between operators
For several years now, WhatsApp* has been one of the most popular messengers in the world. Its audience exceeds 2
Please note that WhatsApp* mailings are a paid service. You can send messages to any numbers, even if the client
Thanks to the capabilities of the client card, you can create your client base directly in LiveTex without using an
We continue to talk about how to effectively work with text channels of communication with clients. In the previous article,
Chatbots continue to be a trendy tool for communication with the client. Especially those created using a neural network and
Nowadays, many companies understand that customers want to communicate not only by phone or email, but also in other channels: