Understanding the Customer Lifecycle to Improve Journeys
CLM is closely tie to customer journey management (CJM), which focuses on optimizing the customer experience (CX) across multiple touchpoints. […]
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May 2025
Digital Marketing
AI and digital marketing trends
Artificial intelligence (AI) is now an integral part of marketing, whether you’re using a lot of tools or not. The
Digital Marketing
The rise in employee-generated content (EGC)
Employee advocacy is more than a buzzword: It’s a powerful strategy to leverage your company’s individual voices to build brand
Digital Marketing
Welcome to the Workflows Library
Social media trends Social media users are dedicated, spending an average of 2 hours 19 minutes per day across 6.8
Digital Marketing
Guidelines on Creating a Workflows Library Use Case
We are accepting new submissions and workflow use cases for this library, as well as content ideas. If you would
Digital Marketing
Customer Success Team Resources
Small Group Coaching Thank you for joining our Small Group Coaching sessions! We’re thrilled to have you as part of